Executive Support Coordinator

Work Location:

New York, New York, United States of America

Hours:

40

Pay Details:

$25.50 - $36.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Administration

Job Description:

Department Overview

The Workplace Services Program is a key component of the workplace experience strategy, delivering hospitality-focused services, operational support, colleague engagement, and workplace readiness across TD's corporate portfolio.

The Executive Support Coordinator provides high-touch, personalized workplace and concierge support to executives, their teams and guests. The role provides support across executive and visitor services, catering and events, workplace amenities and personalized concierge requests, while partnering closely with Facilities, Conferencing, Security, Food Services and other workplace teams. With a strong focus on hospitality, discretion and attention to detail, the Executive Support Coordinator helps remove friction from the executive workday and ensures every interaction reflects a consistently high standard of service.

Job Description Summary:
The Executive Administrative Assistant II provides highly skilled, diversified, confidential, and administrative support of an executive nature to a senior executive of a Company division, performing complex and technical activities requiring considerable discretion and independent judgment. Works with persons at all levels of the company, as well as external organizations and customers and handles highly confidential materials. Facilitates management details and serves as an intermediary with important delegated administrative functions to relieve executives of administrative responsibilities and details. May supervise various offices administrative and support personnel. Coordinates and facilitates high-level executive functions with wide latitude for independent judgment. Assists with numerous highly confidential functions including merger & acquisition early stage meetings and due diligence document organization. Compiles, formats, prepares and distributes Board of Directors and Committee meeting materials, minutes and records.

Depth & Scope:

* Prepares, edits, and types a variety of confidential materials, reports, correspondence, and statistical tables
* Answers telephone, screens calls, takes messages and receives visitors
* Organizes mail and other executive paperwork, forwards to appropriate party and/or responds independently as appropriate calling attention to priorities
* Establishes and maintains highly confidential files and records
* Manages the office of a Senior Executive and requires comprehensive knowledge of executive operations, policies, practices and personnel
* Coordinates and facilitates high-level executive functions with wide latitude for independent judgment
* Schedules appointments and coordinates arrangements for meetings, conferences and travel itineraries
* Performs a variety of duties to conserve the time of the executive, such as keeping personal business bookkeeping records and other personal business items as directed
* Demonstrates a high level of tact and discretion due to the frequency of high level internal and external contacts. Requires a thorough understanding of executive's job and methods of work
* Assists with numerous highly confidential functions including merger & acquisition early stage meetings and due diligence document organization
* Compiles, formats, prepares and distributes Board of Directors and Committee meeting materials, minutes and records. May participate in other Board activities such as Board website, or preparation of annual meeting documents
* Communicates and coordinates with internal departments, community leaders, organizations, shareholders and high-level customers acting as a liaison between the President or Senior Executive in order to resolve issues and concerns and to relieve executive of administrative details
* Researches information and assembles and prepares data and special reports, providing analysis and summaries (e.g. SEC research, merger & acquisition or Proxy activity)
* Conducts projects as assigned such as coordinating regulatory exams
* Analyzes complex information requests and determines appropriate action

Education & Experience:

* Associate's degree and/or Bachelor's degree or progressive work experience in addition to experience below
* 3+ Years of related experience
* Exceptional clerical and administrative skills
* Knowledge of division organization, terminology and operations
* Ability to work independently and within a team
* Proven organizational skills, with ability to keep others focused, on task and efficient
* Excellent communication skills, both written and verbal with ability to work with all levels of the enterprise
* Demonstrated PC skills, including proficiency with spreadsheets, reporting tools and presentation software

Preferred Skills & Experience:

* Experience in hospitality, concierge, workplace services, customer service or executive support
* Knowledge of workplace operations and services
* Experience supporting senior executives
* Professional, discreet and solutions-focused
* Ability to manage multiple priorities in a fast-paced environment
* Strong communication and relationship-building skills
* Ability to work independently
* Post-secondary education or equivalent experience

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

* Domestic Travel – Occasional
* International Travel – Never
* Performing sedentary work – Continuous
* Performing multiple tasks – Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds – Occasional
* Sitting – Continuous
* Standing – Occasional
* Walking – Occasional
* Moving safely in confined spaces – Occasional
* Lifting/Carrying (under 25 lbs.) – Occasional
* Lifting/Carrying (over 25 lbs.) – Never
* Squatting – Occasional
* Bending – Occasional
* Kneeling – Never
* Crawling – Never
* Climbing – Never
* Reaching overhead – Never
* Reaching forward – Occasional
* Pushing – Never
* Pulling – Never
* Twisting – Never
* Concentrating for long periods of time – Continuous
* Applying common sense to deal with problems involving standardized situations – Continuous
* Reading, writing and comprehending instructions – Continuous
* Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader

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