Clinical Specialist, Joint Replacement
- Company: Stryker
- Location: Petaling Jaya, Malaysia
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-09-08
Work Flexibility: Field-based
What You Will Do:
* Provide effective technical consultative service to customers before, during and after routine surgical cases
* Apply product proficiency by ensuring customers comprehend technical specifications and usage instructions of Stryker products
* Case prearrangement and instrument & implant kits monitoring
* Provide inventory management and invoicing to customers and branch operations
* Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location
* Attend and support routine primary surgical procedures
* Confidently identify and troubleshoot product-related issues related to a customer’s application of a product
* Document every incident regarding product performance issues; assist in preparing reports regarding these product issues according to Company policy and governmental requirements
* Assist in the return/addition of products resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures
* Ensure that products requiring maintenance are returned to the branch in a timely manner
* Provide some product training to colleagues and/or customers in both one-on-one and in-service settings
* Keep updated on product knowledge and professional skills through internal training, external seminars and other sources
What You Need:
* Bachelor's Degree or Diploma in Nursing or Health Sciences related fields
* Nursing or Scrubbing and Operation Theatre case support experience
* Good communication skills in spoken and written English
* Possess the motivation and enthusiasm to positively help patients through the ambassadorship of using Stryker products
* Good interpersonal skills to manage internal and external stakeholders
Travel Percentage: None