Senior Manager, CRM
- Company: Stryker
- Location: Tokyo, Japan
- Work mode: Hybrid
- Job type: Full-Time
- Posted: 2026-08-25
Work Flexibility: Hybrid or Onsite
Responsibilities（職務内容）
Responsibility and accountability for the development, delivery, implementation reporting of CRM(Salesforce.com) to achieve key business objectives across Japan Commercial
* Engage with relevant internal stakeholders to implement CRM(Salesforce.com) functionalities to drive the business needs and support the sales strategy
* Develop tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user
* Reinforce digital marketing and sales force leveraging CRM(Salesforce.com) functionalities and Ai technologies for entire Japan business
* Measure the activity of the sales force and monitor their results while also aligned to the needs of relevant stakeholders
* Contemplate the sales strategy and territory design working with commercial leadership based on activities and market data
* Adhere, without exception, to Corporate compliance and ethics policies
Requirements（求めるスキル・経験等）
* Strong leadership capabilities
* High level of computer literacy and knowledge of business systems, in particular, need to highly experienced CRM(Salesforce.com)
* Data management skills and experience for delivering the data generated by CRM(Salesforce.com)
* Power BI / Excel by Power Query/Pivot / SQL data collecting
* Excellent communication, relationship-building, organizational, and presentation skills
* Strong oral and written communication skills in Japanese and English to effectively build relationships with stakeholders across the business both at a local and regional/global level
* English Language Skill （英語力） ビジネスレベルの英語力を有するものを優遇（Fluent in English ）
Travel Percentage: None