Repo Coordinator II
- Company: M&T Bank Corp.
- Location: Getzville, NY
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-10-05
OVERVIEW:
Help to mitigate losses by coordinating the repossession of delinquent collateralized consumer bank auto & recreational vehicle loans (e.g., boats, RV’s, motorcycles).
PRIMARY RESPONSIBILITIES:
* Receive referrals from in-house Collections departments, typically at the 85 day past due point, or by way of voluntary repossessions.
* Coordinate the repossession and transportation of collateral with dedicated list of external repossession agents.
* Ensure repossession agents are provided with all necessary and accurate information to successfully recover collateral.
* Interact with in-house collectors, external vendors, attorneys and law enforcement to ensure successful recovery of collateral.
* Research value of collateral in order to provide information to Remarketing Team to determine the cost and benefit of repossession activity.
* Perform skip-tracing as necessary to locate collateral if repossession agents are unable to locate collateral after two attempts. Make customer contact in order to coordinate payments or collateral surrender.
* Perform collections activities as needed.
* Negotiate settlements with mechanic’s lien holders, impound lots, marinas, dealerships, etc.
* Participate in Audits at vendor sites as requested by management.
* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Complete other related duties as assigned.
SCOPE OF RESPONSIBILITIES:
Works 200+ accounts per week.
Direct contact with external repossession agent vendors, attorneys and law enforcement.
This position has customer contact.
EDUCATION AND EXPERIENCE REQUIRED:
A combined minimum of 3 years’ higher education and/or relevant work experience.
Ability to travel up to 10% of the time.
EDUCATION AND EXPERIENCE PREFERRED:
Bachelor’s degree.
Collections or repossession experience.
Knowledge of M&T Bank systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
LOCATION
Getzville, New York, United States of America