Executive Strategic Operations Analyst - Technology

This role offers a hybrid work schedule while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub.

OVERVIEW:

Works closely with senior managers within the Division of Technology to manage key initiatives, including supporting critical cross-functional projects tied to the Bank’s strategic objectives, improving risk management, and ensuring efficiency and sustainability of core processes. Leads and/or supports design, planning, and implementation for time-sensitive, critical programs and projects. Facilitates coordination across internal program teams, senior leaders, and partner groups to ensure alignment and delivery.

PRIMARY RESPONSIBILITIES:

* Participate in planning and implementing initiatives to achieve short- and long-term business objectives and strategic outcomes. Support development of project roadmaps and plans.

* Provide analytical support for divisional and Bank-wide projects, including summary-level data analysis, interpretation, and development of actionable insights.

* Perform intermediate data manipulation and formatting using tools such as pivot tables, charts, and structured reporting to inform decision-making.

* Develop and produce ad-hoc and automated reports, including workflow, project status, and trend analysis.

* Synthesize qualitative and quantitative information into clear, concise summaries for senior leadership and stakeholder decision-making.

* Coordinate discussions and agenda development for regular meetings with internal program teams, senior leaders, and partner groups to drive alignment and progress.

* Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.

* Promote an environment that supports belonging and reflects the M&T Bank brand.

* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

* Complete other related duties as assigned

EDUCATION AND EXPERIENCE REQUIRED:

* Bachelor’s degree and a minimum of 3 years’ relevant work experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience

* Strong attention to detail

* Experience working independently and functioning as a member of a team

* Strong analytical ability

* Creative problem-solving skills

* Strong interpersonal skills necessary for business partner relationships within and outside the organization

* Strong written and verbal communication skills

* Self-motivated

* Results-driven

* Well-organized

* Experience handling multiple tasks and working under time constraints in support of various assignments

* Highly proficient with personal computers and pertinent spreadsheet, database, graphing, and presentation software

EDUCATION AND EXPERIENCE PREFERRED:

* Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration

* Minimum of 4 years’ relevant work experience

* Banking/financial industry experience

* Six Sigma, Lean or Process Improvement, or project management-related education

* Experience with SQL, programming and statistical software

* Experience with financial, regulatory and/or process analysis, and technical writing

* Curious and innovative

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LOCATION

Buffalo, New York, United States of America

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