Vice President, Team Lead, TTS Client PMO Japan, Services
- Company: Citigroup
- Location: Chiyoda-ku Tokyo Japan
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-10-05
Overview of the Role
* The Team Lead - TTS Client PMO, is expected to manage the TTS Client PMO team in Japan, which managers highly complex and time-sensitive client implementations/ projects covering cash management and trade products.
* The Team Lead is also expected to manage a portfolio of such deals as a Project Manager.
* Ensure timely delivery of projects and total client satisfaction for the projects managed by TTS Client PMO team: Implement client objectives within standard guidelines and timeframes
* Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
* In the project manager role act as the primary interface to client contacts, while coordinating all internal and external project related activities.
* In the Team Lead role, act as the advisor to senior client counterparts in structuring project management approach.
* Support Sales effort by participating as a part of the deal team to prepare client pitches.
* Comply with all audit, regulatory and compliance directives.
* Appropriately manage and resolve issues and escalations raised in the client PMO team, and in the projects through proper issue tracking and escalation channels.
* Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.
Qualifications
* 10 years of client management and implementation/ project management experience.
* In-depth knowledge and experience with cash/trade products and business processes.
* Strong influencing skills to manage virtual teams.
* Project Management certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) is an advantage.
Education
* Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.
* Proficiency in both Japanese and English.
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JOB FAMILY GROUP:
Project and Program Management
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JOB FAMILY:
Program Management
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TIME TYPE:
Full time
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MOST RELEVANT SKILLS
Please see the requirements listed above.
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OTHER RELEVANT SKILLS
For complementary skills, please see above and/or contact the recruiter.
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