Sub-Platform Quality Manager - Semiconductor*

Job Description:

Sub-Platform Quality Manager - Semiconductor

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

The Sub-Platform Quality Manager, provides strategic leadership and organizational direction for quality across semiconductor product development, manufacturing, suppliers, and customers. This role owns the enterprise quality strategy and ensures that quality, reliability, and customer requirements are embedded throughout the complete product lifecycle—from new product introduction and design qualification through high-volume manufacturing, field performance, and end-of-life.

The position is responsible for establishing and deploying a scalable Quality Management System (QMS) across multiple manufacturing sites and functions, while driving measurable improvements in customer satisfaction, product reliability, manufacturing yield, supplier performance, and cost of poor quality.

The Sub-Platform Quality Manager serves as a partner to Operations, Engineering, Product Development, Supply Chain, Procurement, Sales, and Executive Leadership. The role requires strong technical depth in semiconductor quality combined with the ability to influence across organizational boundaries, establish accountability, and translate quality performance into business results.

As a Sub-Platform Quality Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

1. Enterprise Quality Strategy & Leadership

* Develop and execute the company's global quality strategy in alignment with business objectives, technology roadmaps, and customer expectations.
* Establish quality objectives, policies, standards, and performance targets across multiple product centers and manufacturing locations.
* Provide executive-level visibility into quality risks, performance, trends, and improvement priorities.
* Establish a consistent quality operating model across sites while allowing appropriate flexibility for local requirements.
* Drive a culture of quality ownership, prevention, accountability, and continuous improvement.
* Serve as the senior quality voice in strategic business, product, manufacturing, and customer decisions.
* Partner with executive leadership to identify and mitigate quality risks that could affect revenue, product launches, customer relationships, or business continuity.

2. New Product Introduction (NPI) & Product Quality

* Establish quality strategy and requirements from product concept through commercialization and production ramp.
* Provide quality leadership for NPI, including design reviews, risk assessments, qualification, validation, and production readiness.
* Ensure robust implementation of APQP or equivalent product-quality planning processes where applicable.
* Establish requirements for DFMEA, PFMEA, Control Plans, MSA, SPC, capability analysis, and other preventive quality methodologies.
* Ensure product and process risks are identified, quantified, mitigated, and formally accepted before production release.
* Partner with R&D and Product Engineering to establish reliability and qualification strategies for new semiconductor products.
* Define quality gates and launch criteria for new products and manufacturing processes.
* Establish mechanisms to capture lessons learned and incorporate them into future product and process development.
* Provide executive escalation and decision support for significant launch-quality risks.

3. Multi-Site Manufacturing Quality

* Provide strategic quality leadership across multiple manufacturing facilities, internal operations, and outsourced manufacturing partners.
* Establish common quality standards, metrics, processes, and governance across sites.
* Drive consistency in manufacturing quality, process capability, yield, inspection, testing, and defect-management practices.
* Establish site-level quality objectives and hold leadership teams accountable for performance.
* Monitor manufacturing quality trends and identify systemic issues that require enterprise-level action.
* Lead cross-site initiatives to improve yield, reduce variation, eliminate recurring defects, and lower Cost of Poor Quality.
* Establish escalation mechanisms for critical manufacturing and product-quality issues.
* Promote replication of successful quality practices across manufacturing locations.

4. Supplier Quality Management

* Establish the strategic supplier quality program for critical semiconductor materials, components, wafers, assembly, packaging, testing, and other external processes.
* Define supplier qualification, development, monitoring, and escalation strategies based on product and process risk.
* Establish supplier quality KPIs and performance expectations.
* Lead executive-level engagement with strategic suppliers when significant quality or reliability issues arise.
* Ensure effective supplier corrective action, containment, root-cause analysis, and preventive action.
* Partner with Procurement and Supply Chain to incorporate quality, reliability, and risk into supplier selection and sourcing decisions.
* Develop risk-based supplier audit and surveillance programs.
* Establish mechanisms to identify systemic supplier risks before they affect production or customers.
* Drive supplier capability improvement and long-term defect prevention.

5. Customer Quality & Strategic Customer Relationships

* Serve as the senior quality escalation point for key customers and strategic accounts.
* Establish customer-quality strategies aligned with customer-specific requirements and business priorities.
* Lead resolution of major customer complaints, quality incidents, product returns, and field issues.
* Ensure timely and technically rigorous 8D, root-cause, containment, corrective-action, and effectiveness-verification processes.
* Establish executive-level communication protocols for significant customer quality events.
* Support customer audits, quality reviews, product qualifications, and supplier assessments.
* Partner with Sales and Account Management to understand customer quality expectations and emerging risks.
* Monitor customer quality trends and convert feedback into systemic product and process improvements.
* Build customer confidence through transparent communication, robust corrective action, and demonstrated prevention.

6. Reliability Engineering & Product Qualification

* Establish the company's semiconductor product reliability strategy in partnership with Engineering and Product Development.
* Define reliability qualification requirements, methodologies, and acceptance criteria based on product technology and application.
* Oversee reliability qualification, life testing, accelerated testing, failure analysis, and field-performance monitoring.
* Ensure appropriate reliability modeling and risk assessment are incorporated into product development.
* Establish processes for managing reliability excursions and field failures.
* Partner with Design, Process, Packaging, Test, and Failure Analysis organizations to identify and eliminate reliability risks.
* Monitor field-return and reliability data to identify emerging trends.
* Ensure lessons from reliability failures are incorporated into product design and manufacturing controls.
* Maintain awareness of applicable industry standards and customer-specific reliability requirements.

7. Quality Manage

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