Project Support Specialist
- Company: Thermo Fisher Scientific
- Location: Bengaluru, Karnātaka, India
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-08-06
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
* Responsible for handling the metrics in various systems.
* Coordinates and supports assigned PSS staff and works closely with functional leads to ensure optimal operational performance.
* Helps study teams to maintain audit readiness by bringing forward innovative ideas and inquisitive new ways of working.
* Supports creation, implementation and change management for departmental and cross-functional process improvements/enhancements initiatives.
* Supports with risk assessment and analysis to avoid possible deviations and noncompliance with established processes.
* Provides end to end oversight and follow up on study level activities aiming to minimize any inconsistencies in terms of compliance with systems, interpersonal/customers processes and procedures accurately applied at all levels.
* Provide reconciliation, oversight and follow up on systems and trainings for various Functional Departments. Direct communication with Functional Leads to follow up and increase training compliance >99% on study level.
* Attends (if required) external meetings & teleconferences with clients. Supports with preparation of presentations including information about Key Performance Indicators, metrics, status and possible challenges with systems
* Act as oversight on eTMF-specific activities, with a preference for team members with current experience as lead on eTMF activities.
* Possess a high level of experience in all eTMF-oriented activities, including filing, file review, running reports to investigate gaps, and preparing eTMF for audits.
* Have experience with eTMF and one or more client eTMF platforms.
Qualifications:
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (more than 5 years).
* Extensive expert level Lead PSC experience.
* Experience with clarity including activities like Team tab review, ‘Under Forecast Value change’ column review, reconciliation of clarity to analyse variance with the budget etc..
* Experience with Client Coordination
* Preparing client compliance reports and creating slides for CRA meetings.
* Hands on experience with Audit preparation
* Assisting the Global Project Leader with preparation of Study Plans