Lead Technology Leadership Professional

BECOME A PART OF OUR CARING COMMUNITY

The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial.

The Lead Technology Leadership Professional is a senior delivery and technical leadership role within the AI & Operations Engineering team, responsible for leading one of the teams delivering AI-enabled products and engineering solutions that improve operational efficiency, reduce manual toil, and enhance the effectiveness of support and operations teams.

This role operates at the intersection of product, architecture, and engineering execution. The associate will partner closely with product managers, architects, technical leads, developers, and senior leaders to understand technical designs, shape and maintain the feature roadmap, and drive consistent delivery through Agile ways of working. The role is accountable for helping the team stay aligned to priorities, meet sprint and release commitments, proactively manage risks and dependencies, and deliver high-quality, production-ready solutions.

The ideal candidate brings a strong blend of technical understanding, product delivery discipline, agile execution, and stakeholder communication. This person must be able to communicate effectively with multiple audience groups, ranging from engineers and architects to associate directors and directors, while keeping teams aligned on outcomes, timelines, and technical direction.

Key Responsibilities

* Lead the delivery of AI-enabled products, automations, and engineering solutions.
* Partner with stakeholders to define and manage product roadmaps and delivery priorities.
* Translate business needs and technical designs into actionable features, user stories, and sprint plans.
* Drive Agile processes, including backlog management, sprint planning, delivery tracking, and release readiness.
* Identify and mitigate risks, dependencies, and blockers to ensure successful delivery.
* Collaborate with Product Managers, Architects, Engineers, and senior leadership to align on priorities and outcomes.
* Oversee solutions leveraging technologies such as Python, SQL, Angular, Databricks, APIs, and enterprise AI platforms.
* Ensure solutions meet enterprise standards for security, reliability, compliance, and operational readiness.
* Communicate progress, risks, and key decisions to both technical and non-technical stakeholders.
* Support production deployments, operational improvements, and continuous enhancement efforts.

* Champion a culture of accountability, engineering excellence, innovation, and continuous improvement.

USE YOUR SKILLS TO MAKE AN IMPACT

Required Qualifications

* Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent combination of education and experience.
* 8+ years of experience leading Agile software engineering, platform engineering, automation engineering, or technology delivery teams.
* 5+ years of experience in software engineering, application engineering, site reliability engineering, automation engineering, platform engineering, or a related technical discipline.
* Proven experience leading the end-to-end delivery of enterprise technology products, platforms, or engineering solutions from planning and design through production release and support.
* Strong experience partnering with Product Managers, Architects, Engineers, and business stakeholders to prioritize work, manage roadmaps, and drive successful delivery outcomes.
* Demonstrated ability to translate technical architectures, solution designs, and business requirements into actionable roadmaps, epics, user stories, sprint plans, and delivery milestones.
* Deep understanding of Agile methodologies, Software Development Lifecycle (SDLC), backlog management, sprint execution, release planning, risk management, and production support processes.
* Hands-on experience working with modern application and data technologies such as Python, SQL, APIs, Angular (or similar front-end frameworks), Databricks, SSIS, and enterprise integration platforms.
* Experience managing complex dependencies, resolving delivery blockers, and maintaining execution momentum across multiple initiatives and cross-functional teams.
* Strong communication and stakeholder management skills, with the ability to effectively present technical concepts, delivery risks, and strategic recommendations to both technical and executive audiences.
* Proven success operating in large, matrixed enterprise environments with multiple stakeholders, competing priorities, and evolving business needs.

Preferred Qualifications

* Experience delivering AI-enabled, ML-enabled, or generative AI-enabled applications in an enterprise environment.
* Familiarity with enterprise AI gateways, model integration patterns, prompt-driven experiences, retrieval-based patterns, or model selection considerations.
* Experience building products or automations that support operations, support engineering, incident response, knowledge access, or workflow efficiency.
* Working knowledge of cloud platforms, observability practices, automation frameworks, and operational reliability concepts.
* Experience in regulated environments with strong security, privacy, and compliance expectations.
* Experience using Agile planning and delivery tools such as Jira, Azure DevOps, or similar platforms.

HireVue Statement

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Number Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision b

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