Manager, Mental Health and Substance Use, Community Services

Close Date
Oct. 21 2026
Location
Eric Martin Pavilion (EMP) - Victoria, BC V8R 4Z3 CA (Primary)
Work Area (FBA Only)
Multi-Site
No
Travel Requirement
Travel between multiple sites may be required
Shift Start Time/End Time
0830-1630
Days Off
Weekend/Stats
Vacancy Type
Temp FT
Salary Range (Hourly Rate)
$68.61 - $87.67
Paid FTE
1.0
Worked BI-WEEKLY HOURS
75
Planned Start Date
Nov. 2 2026
Approximate End Date (For Temporary Assignments ONLY)
Apr. 30 2028
Pending Return of Incumbent
Yes
CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)
Yes
Job Description
NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Director, the MHSU Community Manager is responsible for setting the direction of patient/client care activities, operational planning, human resource management, financial management, education and research for the assigned programs. The position is responsible for development and implementation of care programs, policies and procedures in a manner aligned with the organization's culture, values and strategic direction and ensuring coordination of services with all relevant aspects of Mental Health and Substance Use Services and other VIHA programs.
QUALIFICATIONS:
Education, Training And Experience
Baccalaureate degree in relevant discipline. Master's degree preferred. Seven to ten years of relevant management experience, preferably in the Mental Health and Addictions field. Experience in program redesign. Knowledge of Mental Health delivery systems.
Skills And Abilities
Excellent communication, interpersonal skills, problem solving and conflict resolution skills.
Demonstrated ability to lead others and negotiate creative solutions.
Ability to utilize both analytical skills and conceptual thinking to identify and resolve issues.
Commitment to collaborative practice and lifelong learning.
Physical ability to perform the duties of the position.
LEADS in a Caring Environment Framework: https://cchl-ccls.ca/pld-leads/the-leads-framework/
Link to Full Job Description
https://jd.viha.ca/JD5529.pdf
Additional information for applicants
This position will both manage operations of some community MHSU services and contracts and will also have a dedicated focus on working with the Operations and Medical Director leads and other community and inpatient managers to identify and implement Access and Flow and Disaster Management strategies and changes across the community MHSU portfolio
Additional Clauses
Requisition CA
Non Contract
Affiliation/Union
Non-Contract Management

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