Operations Technician
- Company: Owens Corning
- Location: Dallas, NC, US
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-10-22
Technician is responsible for ensuring the production line runs efficiently with high product quality standards. Technician is a key contributor to the continuous improvement of critical plant performance metrics in the areas of safety, productivity, cost, quality and sustainability.
JOB RESPONSIBILITIES
* Lives the Owens Corning Safety Stand and meets all safety requirements. Safety is a condition of employment.
* Participates in the safety, quality, Total Productive Maintenance (TPM) and housekeeping programs as established within the plant.
* Performs job tasks to reduce environmental impact and adheres to the environmental regulations and recycling procedures for waste disposal.
* Complies with all plant rules, safety regulations and job hazard analysis (JHA) requirements.
* Performs cleanup duties at equipment areas, workstations, etc.
* Performs core job duties and operates machinery in various production areas including:
* Binder Room
* Quality
* Winder
* Rewind
* Packaging
* Fiber Feed
* Impregnation
* Performs alternating production activities at various stages in the manufacturing process to ensure that product output is achieved in accordance with quality standards.
* Maintains an in-depth knowledge of the manufacturing process, inputs and outputs (i.e. KMI’s in safety, quality, delivery, cost, and staffing).
* Analyzes and troubleshoots equipment and performance issues to ensure Operating Efficiencies (OE) and Job Efficiencies (JE) are achieved.
* Performs maintenance tasks on equipment to ensure optimal performance and increased uptime.
* Monitors the specific KPI’s/KAI’s required by the job; reacts to upset conditions and escalates when necessary.
* Maintains an uncompromising adherence to 5S standards; keeps the work area and equipment clean.
* Collaborates with team members and participates in team discussions to achieve the goals of the plant.
* Proactively makes suggestions/proposals to strive for continuous improvement of plant performance.
* Assists with the onboarding of new employees.
* Trains other team members to perform job duties as needed.
* Demonstrates flexibility to perform various job roles within the manufacturing process as assigned.
* Provides relief to positions of prior qualification as required.
* Establishes goals, prioritizes and organizes actions, timelines and resources.
* Understands the needs of the customer and takes action to address those needs.
* Acts decisively and shows a strong sense of urgency to ensure follow through of established goals.
* Proactively identifies and participates in learning opportunities and develops expertise in those areas.
Total Productive Maintenance (TPM): Work to drive a Zero Injury, Zero Defect, Zero Loss Culture
Autonomous Maintenance (AM):
* Own the equipment on the line in terms of CIL (cleaning, inspection, and lubrication) standards
* Ability to learn troubleshooting methodology such as cause mapping or five why analysis
* Troubleshooting ability to solve tags created regarding abnormalities
Focused Improvement (FI):
* Combines the collective talents of a company to create an engine for continuous improvement
* Provide the methodology and disciplined approaches to be able to identify and eliminate losses through loss tree deployment
Training & Development (T&D):
* Operators develop skills to routinely maintain equipment and identify emerging problems.
* Maintenance personnel learn techniques for proactive and preventative maintenance.
Safety, Health & Environmental (SHE):
* Eliminates potential health and safety risks, resulting in a safer workplace.
* Specifically targets the goal of an accident-free workplace
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
* 3 years of machine operator experience required
* Must be 18 years or older
* Must be a US citizen or have the right to work in the US
* Must be drug and alcohol free
PREFERRED EXPERIENCE:
* Two-year Associates degree in technical related field
* Three or more years of relevant work experience preferred
* Experience in statistical process control preferred
KNOWLEDGE, SKILLS & ABILITIES
* Proficient verbal and nonverbal skills
* Must understand verbal and written instructions
* Must possess strong communication and organizational skills
* Must multi-task
* Must have strong internal and external customer service skills
* Must work well in a team environment
* Must be self-motivated to work independently and meet targets
* Must perform basic mathematical calculations
* Must train and coach others
* Must have strong process acumen and high mechanical aptitude
* Must operate a computer and the necessary software to successfully perform job responsibilities
* Must maintain schedule flexibility to ensure smooth production
* Must secure and maintain job related qualifications and certifications as required by the nature of this position
* Must perform well in non-routine work environment
ADDITIONAL REQUIRED TRAINING
* All annual safety and role specific training, as required by the nature of this position
ESSENTIAL PHYSICAL REQUIREMENTS
* Rotating shifts – days and nights
* Able to lift 30lbs
* Stand for extended prolonged periods
* Work overtime as needed
* Meet the physical demands of the work environment