Senior Business Analyst

JOB DESCRIPTION

The Opportunity:

The Information Technology Services Branch is looking for an experienced and innovative Senior Business Analyst to join our dynamic team. In this role, you will be a key link between our business units and IT teams, ensuring that our technology solutions meet organizational needs while adhering to best practices in business analysis and project management. You’ll play a pivotal role in supporting frontline staff across the Ministry of Social Services to deliver critical programs and services to Saskatchewan residents.

RESPONSIBILITIES

As a Senior Business Analyst, you will:

* Lead business, systems, and process analysis efforts to optimize IT systems across the Ministry;
* Collaborate with diverse stakeholders to identify business requirements, problem-solve, and deliver solutions that align with both business and technical goals;
* Translate complex technical concepts into clear, actionable insights for non-technical audiences, both in writing and verbally;
* Facilitate workshops with subject matter experts to capture requirements, design feasible solutions, and drive business improvements;
* Provide project management support in project planning, schedule, and budget tracking to identify potential issues or delays, and recommend corrective actions to keep projects on track;
* Develop system/interface design mockups, business requirements documents, and process flow diagrams to guide IT solution development;
* Apply your expertise to influence stakeholders and make well-informed decisions using analytical and communication skills;
* Ensure that all solutions and processes follow industry standards and best practices in business analysis and project management.

QUALIFICATIONS

Job Capabilities:

As a public servant, we are seeking someone who:

* Is accountable, takes ownership of their work by contributing to organizational outcomes and demonstrates the corporate values in our Commitment to Excellence.
* Is innovative and seeks out ways for improvement by thinking creatively, identifying new ideas and taking responsible risks.
* Works collaboratively with others to understand, engage and have meaningful dialogue to achieve work outcomes.
* Is inclusive, identifies and is aware of personal bias, and readily seeks out and appreciates diverse perspectives.
* Is adaptable, continuously learns from experience and applies those learnings to new situations.
* Focuses on achieving public service excellence.

Technical Knowledge and Skills:

We’re looking for a candidate who:

* Brings significant experience in business systems analysis, ideally with a background in IT service delivery or project management;
* Is a critical thinker with excellent problem-solving skills and the ability to work strategically across multiple teams;
* Excels in communication and collaboration, with the ability to manage relationships across diverse groups;
* Demonstrates technical proficiency with tools like Microsoft Office, including Project and Visio, as well as other analysis software;
* Possesses a deep understanding of business analysis methodologies, software life cycles, and process improvement frameworks;
* Knowledge of Cognos, Microsoft Dynamics, eORS, and Azure DevOps is a strong asset;
* Holds a degree in Information Technology, Computer Science, Business Administration, or a related field, alongside a recognized business analysis certification (e.g., IIBA, CBAP, AAC) or an equivalent combination of education and experience.

What We Offer:

* Dynamic and challenging work
* Competitive salary
* Comprehensive benefits package including pension
* Vacation, scheduled days off, and other types of leave
* Inclusive work environments
* Career growth, development, and advancement opportunities
* Flexible work arrangements

Our Commitment to Excellence:

The Government of Saskatchewan upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.

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