Senior Manager - Branch Sales - Freight Forwarding
- Company: DP World Canada
- Location: Gurgaon, Haryana, India
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-10-15
JOB DESCRIPTION
* Develop and implement effective sales strategies to achieve revenue targets and market share growth.
* Responsible for meeting and exceeding the sales targets and budget allocations.
* Map the market and maintain up-to-date intelligence on customers in the region.
* Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
* Conduct market research and stay updated on industry trends.
* Prepare and present sales forecasts, budgets, and performance reports.
* Maintain book of business as agreed
* Work on Integrated Solutions for Customers
* Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and repeat business.
* Ensure 100% CRM adoption and maintain pipeline as per budget
* Add new customers as agreed.
* Focus on DSO and collections
* Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for critical customers to assess performance and opportunities
* Develop strong understanding of the business of Critical customers to aid customer retention.
* Ensure effective communication with Pricing and Operations teams on any opportunities, challenges, and alternative options for improved pricing strategies.
* Maintain a comprehensive understanding of the Freight Forwarding services, including Air and Sea
* Collaborate with internal teams (Pricing, customer service, and finance) to ensure seamless service delivery.
* Conduct regular client meetings to promote services and address any concerns.
* Network with internal Business units on information sharing and identifying fresh opportunities for the division.
* Prepare regular reports on sales performance, market conditions, and customer feedback for management review.
* Ensure compliance with company policies and industry regulations