Manager - Product & Solutions - Logistics - SCO

JOB DESCRIPTION

Customer Understanding and Solution Design

* Understand customer supply chain requirements and pain points.

* Design integrated logistics solutions covering Freight Forwarding, Customs Brokerage, and CFS and FTWZ know-how.

* Stitch together the end-to-end solution across businesses, with a clear flow of cargo, documents and responsibilities.

* Create solution documentation: flowcharts, scope, SLAs and cost build-ups.

Commercials and Pricing

* Prepare commercial proposals and customer presentations.

* Coordinate with procurement and operations teams to obtain competitive rates.

* Prepare pricing models and logistics cost analyses.

* Negotiate commercial terms, contracts and service agreements.

Implementation and Profitability

* Ensure seamless implementation of customer solutions, including handover to the operations and implementation teams after a win.

* Monitor profitability of customer accounts and logistics projects.

Market and Industry Insight

* Track industry trends, competitor activities and market opportunities.

* Identify emerging logistics requirements within customer industries.

Cross-Functional Collaboration

* Work with sales, pricing, procurement, operations and the BU solution design teams (CL, Rail and others) to build viable, margin-aligned solutions (added).

Maintain reusable solution elements, benchmarks and win/loss tracking to improve conversion

* Graduate/Postgraduate in Supply Chain, Logistics, Engineering, or related field.

* 7–15 years of experience in Contract Logistics / Warehousing solution design.

* Prior experience in designing solutions for FMCG, FMCD, Retail, or E-commerce clients is essential.

* Strong skills in MS Excel, AutoCAD, and warehouse design tools.

* High attention to detail, ability to meet tight timelines, and strong commercial acumen.

Demonstrated ability to adapt quickly and manage multiple solutioning priorities.

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