Executive - Operations
- Company: DP World Canada
- Location: Chennai, Tamil Nadu, India
- Work mode: On-site
- Job type: Full-Time
- Posted: 2023-01-23
JOB DESCRIPTION
Operations management
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* Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC.
* Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
* Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
* Need to plan required manpower in line with volume fluctuations.
* 30 plus staff needs to be handled independently with teamwork.
* Responsible for Stock Accuracy and batch accuracy.
* Need to analyze and close all the inventory related issues timely.
* Need to ensure good hygiene in cold and dry storage areas.
* Timely redressal of customer/depot queries.
* Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month.
* Not to compromise on safety of employees and premises.
* Timely escalations to Management on non-compliances.
* Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
* Analysis of Stores and RDs complaints and solving within the defined timelines.
* Stock transfers from location to location. DC to DC based on need.
* Zone/locs finalization along with customer.
> > > Regional P & L management
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* Ensure zero debits from customer.
* Avoid productivity loss in Ops to sustain margins.
* Ensure P & L in line within budget.
> > Customer relationship Management
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* Support in customer based on timely need.
* Resolving customer queries and sending reports timely.
* Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.