Executive - Documentation - Container Freight Station - Vallur
- Company: DP World Canada
- Location: Tamil Nadu, India
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-10-23
JOB DESCRIPTION
Key responsibilities include:
* Maintaining and improving documentation efficiency and effectiveness.
* Ensuring accuracy in documentation and preventing revenue leakage.
* Maintaining turnaround time (TAT) for document processing and entries.
* Avoiding delays for customers and drivers at counters.
* Generating job orders for import seal cut, import loading, and destuff empty container operations.
* Generating export laden out pass and RFID for export containers.
* Monitoring in/out movement of laden and empty containers.
* Following up with HCCAR activities and ensuring 100% compliance.
* Closing manual out records, pending invoices, and gate-out transactions in the system within timelines.
* Verifying and filing Import, Export, and Bond Bills on a daily basis.
* Maintaining EXIM register entries and proper documentation records.
* Coordinating with operations and stakeholders for smooth cargo movement and documentation compliance.
Reports & MIS
* Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond Officers, and shipping lines.
* Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous reports.
* Ensure systematic record maintenance in OneDrive and local storage.
Customer Service
* Handle counter-based documentation and billing queries with prompt resolution.
* Update customer information regularly, including KYC, GST, and PAN, to ensure data accuracy.
* Ensure high customer satisfaction through professional and proactive service.
Department Coordination
* Liaise with internal departments: HSE, Transport, Security, IT, and Yard Operations to ensure uninterrupted cargo and vehicle flow.
* Monitor and ensure timely RFID tag entries and follow-ups on equipment-related tasks