Executive - Branch Operations - Express Logistics
- Company: DP World Canada
- Location: West Bengal, India
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-05-05
JOB DESCRIPTION
FILING INFORMATION
Position
Executive - Branch Operation
Department
Express Business, Operations
Location
Multiple Locations
Band
2
Reports to
Manager – Branch Operations
ROLES & RESPONSIBILITIES
Key responsibilities
* Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.
* Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.
* Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.
* Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.
* Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.
* Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
* Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.
* Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.
* Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.
* Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.
* Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.
* Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy
* Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.
* Contributes to team effort by accomplishing related results as needed.
* Ensure all KPIs are 100% achieved
* Adhere to operational requirements for the required results.
QUALIFICATIONS & COMPETENCIES
* Any Graduate / Post-Graduate
* Experience in managing warehouse with at least 5-8 years’ experience.
* Supervision, Developing Budgets, Safety Management, Developing Standards, Managing Processes, Surveillance Skills, Inventory Control, Reporting Skills, Analysing Information, Equipment Maintenance, Judgment
* Should be a team player and proactive