Chief Executive Officer - Ports & Terminals - Chennai

JOB DESCRIPTION

Key responsibilities

Business & P&L Ownership –

* Own end-to-end financial and operating performance of the business unit, ensuring delivery of revenue, margin, cost, and profitability targets

* Translate enterprise priorities into clear operating plans, performance rhythms, and measurable outcomes

* Drive performance visibility through disciplined review mechanisms, early risk identification, and corrective actions

* Balance growth, cost, and service trade-offs to ensure sustainable business performance

* Maintain strong financial discipline and value-focused decision making aligned with long-term business objectives

Product, Service & Customer Performance –

* Develop a strong understanding of product, service, and operational capabilities to ensure market relevance and competitiveness

* Ensure reliable, consistent, and high-quality service delivery across customer touchpoints

* Partner closely with Sales to enable conversion, solution feasibility, and customer commitments, without direct ownership of sales

* Provide market, customer, and operational insights to strengthen positioning and win probability

* Ensure execution excellence delivers on customer promises, safeguarding credibility and retention

Execution & Operational Effectiveness –

* Drive day-to-day operational performance, ensuring alignment to strategic priorities and customer commitments

* Remove structural and cross functional barriers to improve speed, efficiency, and service reliability

* Balance cost, service, quality, and risk considerations in complex operating environments

* Establish strong execution cadence, accountability mechanisms, and performance discipline

* Reinforce a results orientation over activity-based management, ensuring consistent delivery outcomes

Matrix Collaboration & Commercial Alignment –

* Work effectively within a matrix structure, aligning closely with Sales, Finance, HR, and enabling functions

* Enable commercial success through strong partnership with Sales, ensuring delivery capability matches customer commitments

* Align diverse stakeholders around shared priorities, sequencing decisions, and accountability

* Influence without authority to resolve trade-offs between commercial ambition and operational feasibility

* Reinforce enterprise-first mindset, ensuring BU success contributes to broader organizational value

Leadership, Culture & Capability Building –

* Build and sustain a high accountability, high-performance culture anchored in ownership and execution excellence

* Develop strong bench strength and functional capability within the business unit

* Lead and coach teams to operate with clarity, discipline, and agility in execution

* Drive engagement and alignment across cross-functional teams despite structural boundaries

* Embed a culture of continuous improvement, ownership, and delivery excellence

QUALIFICATIONS & COMPETENCIES

Skills and Competencies

* 20+ years of experience

Behavioral Competencies :

* Drives results

* Ensures accountability

* Balances stakeholders

* Strategic Mindset

* Decision quality

* Collaborates

* Customer focus

* Builds effective teams

* Courage

* Manages ambiguity

* Cultivate Innovation

Stakeholder

Internal: Board of Directors, Regional Leadership Team, BU Leadership team, Employees Unions etc.,

External: Govt Authorities, CHPA, Customs etc.,

* Educational Qualification (min)

Masters degree

* Preferred Certifications if any

-

* Range/ Min no of years - of overall Experience required

* Min no of years of Industry specific experience required, if any & the industry type

20 + years of experience

20 years

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