Assistant Manager - Warehouse Operations - Economic Zones - Chennai
- Company: DP World Canada
- Location: Chennai, Tamil Nadu, India
- Work mode: On-site
- Job type: Full-Time
- Posted: 2026-10-30
JOB DESCRIPTION
ROLES & RESPONSIBILITIES
Job Purpose/Objective
Responsible for ensuring the warehouse operates at peak efficiency in multi shift Operation, by determining product handling and storage requirements, equipment utilization, inventory management, Gate In/Out processes, TAT Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in each Operational Tasks.
Key responsibilities
* Supervise daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
* Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
* Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
* Managing Shift roster Keeping track of Shift Attendance and effective Manpower Planning.
* Work Load Levelling and Lobor Productivity
* Manpower Productivity and Adherence on Inbound / Outbound TAT
* Understanding the Multi customer KPI’s and SLA’s and ensuring the Deliverables to Meet the same.
* Ensuring the Inventory Controls including cycle count, Perpetual Inventory and Maintaining with Zero Inventory Variance and coordinating for Internal and External Stock audit for with Zero Non-compliance.
* Ensuring timely updating of Operating Systems (WMS etc.)
* Schedule and oversee warehouse team to meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime
* Meet regularly with operations leads to review, analyzing, and developing actionable plans for productivity and loss prevention.
* Ensuring timely data captures all the activities taking place in WH in shift.
* Coordination with different departments for timely completion of tasks assigned
* Ensuring the Documents Management and Responding and supporting in Audits.
QUALIFICATIONS & COMPETENCIES
Skills and Competencies
* 8 -12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)
* Proven track record of Managing warehouses with multiple clients/Cargo /Products/SKUs
* Well versed with Modern Warehousing Practices- WMS (Homegrown or Oracle/SAP etc. Based), Technology based Putaway & Picking
* Experience of Handling Blue collard Manpower
* Hands on experience of Picking/Packing activities
* Analytical skills for Space optimisation, Process streamlining
* Proven track record of cost optimisation, bringing efficiency into system.
* Experience of coordinating with supporting departments like Transport, HR/IR etc
* Proven track record of managing cargo of high-performance organizations similar like- FMCG. Telecom, Electronics, E-Commerce, 3PLs, etc
* Good knowledge of MS Office/Emails is expected
* Good written and oral communication skills are needed.
Stakeholder
Internal: HODs
External: Customers
* Educational Qualification (min)
Post Graduation / Graduation/ Diploma
* Preferred Certifications if any
Six Sigma certifications, WMS, WH Management courses and trainings are desirable
* Range/ Min no of years - of overall Experience required
* Min no of years of Industry specific experience required, if any & the industry type
8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)
8 years