Logistics Site Operations Leader

JOB DESCRIPTION

Job Summary:

Provides operations leadership for small or medium size warehouse or Distribution Center, shift or department. Manages one or multiple shifts of warehouse operations including transportation and packaging. Provide safe working environment for all Cummins and contract employees. Ensure internal and external customer requirements are met through the Cummins Operating System.

Key Responsibilities:

Provides operations leadership and improvement focus for warehouse operations including transportation and packaging operations driving results, creating and monitoring measures, providing motivation, and setting expectations in safety, quality, production and cost. Communicates with customers, suppliers, shop floor, stakeholders, and staff. Leads annual operating plan, forecasts, and other measurements for Parts Distribution Center operations. Manage and develop supply chain capability; work with employees to set goals in training and development, performance, and career planning. Set the aim for the organization and ensure individual work plans are consistent with supply chain initiatives. Responsible for ensuring Cummins values are demonstrated in the site. This includes championing diversity, community involvement and right environment initiatives. Manage daily operations across functions to ensure a dependable and efficient supply chain. Lead continuous improvement projects that align with Cummins Operating System and Functional Excellence direction and leverage common processes tools, and information systems. Support Corporate Supply Chain initiatives and lead the cross Business Unit planning processes to ensure intra-company alignment. Create common supply chain processes and procedures by establishing collaborative business partner relationships. Approach daily problem solving and continuous improvement opportunities strategically and tactically to achieve performance targets. Develop, understand and improve necessary Key Performance Indicators. Analyze operational trends and develop corrective action plans. Address supply chain failures promptly to ensure operations stability; escalate as appropriate. Prepare and manage an annual operating plan including expense resources, and capital. Manage, coach, and develop staff; work with employees to set goals in training and development, performance, and career planning.

RESPONSIBILITIES

Competencies:

Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Directs work - Providing direction, delegating, and removing obstacles to get work done.

Drives results - Consistently achieving results, even under tough circumstances.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Carrier Management - Supports and evaluates carrier performance through consistent monitoring of on time pick up, transit time and on time delivery measures to ensure fulfillment by published schedule and rated cost.

Mode Selection - Evaluates and selects appropriate transportation mode and equipment type by lane through shipment volume analysis against business requirements to provide optimal shipping method (balance cost, quality and time).

Trade Knowledge Application - Applies knowledge of relevant trade regulations to Cummins processes and systems to minimize trade risks and costs.

Warehouse Operations - Utilizes warehousing tools, systems, and methodologies to meet defined metrics for inbound and outbound operations of a warehouse.

Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a “project”). Ensures results/impact from temporary effort are fully realized as possible.

Supply Chain Knowledge - Influences, with the ability to concisely explain and/or elaborate on, the multi-disciplined and end-to-end integration of the flow of information, products, and services to achieve the desired result for the end customer within the first-fit or aftermarket business segments while balancing the tensions of inventory, cost, and delivery.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

College, university, or equivalent degree in Supply Chain, Business Administration, or related subject required. MBA preferred.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Moderate level of relevant work experience required.

QUALIFICATIONS

Job Description: Order Fulfillment, Logistics & Packaging Leader Job Title

Order Fulfillment, Logistics & Packaging Leader

Function

Supply Chain

Location

Manufacturing Site (SEZ/DTA)

Reports To

Supply Chain Leader / Plant manager

Role Purpose

This role is responsible for end-to-end ownership of Customer Order Fulfillment, Site Logistics, and Packaging Engineering for the manufacturing site. The position ensures reliable and cost-effective delivery performance by integrating order management, demand-supply alignment, logistics execution, and packaging design. The role drives customer satisfaction through on-time, damage-free delivery while continuously improving cost, sustainability, and operational efficiency.

Key Responsibilities 1. Customer Order Fulfillment (End-to-End Ownership)

* Own the complete order lifecycle including:

* Sales order booking (RMA, drop shipment, FOC, scrap)
* Order modification, release, and hold management
* Customer order board preparation and reconciliation
* Manage EDI execution and schedule alignment:

* Weekly schedule runs and manual scheduling
* Reconciliation with customer demand signals
* Ensure master data and transaction accuracy:

* Customer part cross-reference
* Order data integrity and system updates
* Lead structured customer communication:

* Weekly operational calls
* Proactive communication on risks, backorders, and supply commitments

👉 Expectation: Zero surprises to customers; high reliability and transparency

2. Demand–Supply Alignment & Performance Management

* Analyze and drive performance on:

* Forecast vs actual alignment
* Backorders, past dues, and fulfillment gaps
* Own key Customer Order Management metrics:

* On-Time Delivery (OTD)
* Backorder and past due reduction
* Prepare and present:

* Weekly dashboards and execution reviews
* Monthly site reviews and leadership updates
* Executive summaries and escalation inputs

👉 Expectation: Strong control tower visibility with data-driven decisions

3. Logistics Management (Inbound & Outbound)

* Plan and execute logistics operations for:

* Inbound material movements from suppliers
* Outbound finished goods deliveries to customers
* Coordinate closely with:

* Suppliers for dispatch readiness
* Planners for prioritization and sequencing
* Customers for delivery alignment
* Drive logistics efficiency through:

* Transport optimization and load consolidation
* Reduction of premium freight and expedite shipments
* Monitor and act on:

* Transit time adherence
* Exception management and delay recovery

👉 Expectation: Right product, right time, at optimal logistics cost

4. Packaging Engineering & Optimization (Critical Ownership)

* Lead development of new packaging designs for:

* New product introduction (NPI)
* Changes in product configuration or customer requirements
* Drive packaging co

View and apply on HireChats